At Play: A Community Playspace – Privacy Policy

Effective: August 2025

At At Play, your privacy is important to us. This policy explains how we collect, use, and protect the personal information of families, children, and visitors to our website and programs.

1. Information We Collect

We may collect information you provide voluntarily, including:

  • Names of parents/guardians and children

  • Contact information (email, phone, mailing address)

  • Payment details for class registrations, memberships, or events

  • Optional feedback or survey responses

We may also collect non-personally identifiable information, such as website usage data, to help improve our services.

2. How We Use Information

We use collected information to:

  • Process registrations, payments, and event bookings

  • Communicate important program updates and announcements

  • Send occasional marketing emails about At Play offerings

  • Improve our website, programs, and overall family experience

We do not sell, trade, or rent your personal information to third parties.

3. Children’s Privacy (COPPA Compliance)

At Play is committed to protecting the privacy of children under 13.

  • We only collect the minimum information necessary to provide services.

  • Parents/guardians can review, correct, or request deletion of their child’s information at any time.

  • Children’s information will never be shared with third parties for marketing purposes.

4. Sharing and Security

  • We may share information only when required by law or to provide a service (e.g., payment processing).

  • We maintain reasonable administrative, technical, and physical safeguards to protect your information.

5. Your Choices

  • You can opt out of marketing communications at any time by emailing hello@atplayrhinebeck.com.

  • Parents can access, correct, or request deletion of children’s personal information by contacting us.

6. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

7. Changes to This Policy

We may update this policy from time to time. Updated versions will be posted on our website with the effective date.

8. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, email us at hello@atplayrhinebeck.com or call 845-516-4206.

At Play: A Community Playspace – Terms of service

This website is operated by At Play: A Community Playspace, Inc. (“At Play,” “we,” or “us”). By using our website and/or purchasing services or classes, you agree to be bound by these Terms of Service (“Terms”).

Use of Services
You may use our services only for lawful purposes. You agree not to engage in any activity that could harm the website, our programs, or other users.

General Conditions
We reserve the right to refuse service to anyone at any time. You are responsible for providing accurate registration and payment information and keeping it up to date.

Products and Services
All program details, pricing, and availability are subject to change. We make every effort to ensure accuracy but cannot guarantee the display of colors, images, or descriptions will be exact.

User Comments and Submissions
Any ideas, suggestions, or feedback you provide to us may be used by At Play without obligation to you. Comments should not infringe on others’ rights or contain harmful content.

Limitation of Liability
At Play is not responsible for any direct or indirect damages resulting from your use of our website or participation in our programs. All services are provided “as is.”

Indemnification
You agree to hold At Play, its directors, staff, and affiliates harmless from any claims or demands arising from your use of our services or violation of these Terms.

Governing Law
These Terms are governed by the laws of the State of New York.

Changes to Terms
We may update these Terms at any time. Continued use of our website constitutes acceptance of those changes.

Contact
Questions about Terms of Service may be sent to hello@atplayrhinebeck.com.

Updated: August 2025